Delivery.
Design With Harry S.L. — Digital delivery policy.
1. Digital delivery
All services provided by Design With Harry S.L. are delivered digitally. There is no physical product. Deliverables are Figma design files, asset exports, and written documentation, shared via digital link or email attachment.
2. Delivery timeline
Delivery timelines are published on each service page and are measured in business days. Timelines begin from the date we receive a completed project brief, not from the date of payment. Business days are Monday to Friday, excluding Spanish public holidays and regional Murcia public holidays.
3. Service delivery timelines
- Custom Website Design: 14-21 business days
- Landing Page Design: 5-7 business days
- Brand Identity & Visual System: 10-14 business days
- E-Commerce Store Design: 18-25 business days
- Website Redesign: 12-18 business days
- UI Component Library: 10-15 business days
4. Delivery method
Deliverables are shared via Figma (view and inspect link) or as exported files sent by email. Asset exports (PNG, SVG, PDF) are delivered via a download link or email attachment. For Brand Identity projects, all file formats (SVG, PNG, PDF, EPS) are included.
5. Delivery conditions
Delivery is contingent on receiving a completed project brief. If the brief is incomplete, the timeline is paused until all required information is received. If required content (copy, images, product information) is not provided, this will delay delivery.
6. Late delivery
If we anticipate a delay due to circumstances on our side, we will notify you by email at least 2 business days before the original delivery date and provide a revised date. Delays caused by incomplete briefs or missing content are not covered by this commitment.
7. Acceptance
Delivery is considered complete when files are shared and accessible. The revision window (5 business days) begins at this point. If you cannot access the delivered files, notify us within 24 hours of the delivery notification email.